Frequently Asked Questions

Why should you choose us?

Service, Price, Communication & Quality.

At Nova we choose to do the little things right. From start to finish you will know you are in capable hands. Our family owned business has lasted the test of time due to the fact that we endeavour to make every customer’s experience an enjoyable one.

Above all, check our testimonials below.

Are your showerscreens custom made?

Every showerscreen nova installs is made to measure. When installing a brand new showerscreen into your home it is extremely important to make sure it will fit to perfection. That’s why when your sales rep comes out to quote, he or she will measure all walls/floors & have the screen custom ordered to perfectly fit your home.

When is best to have a sales rep quote my showerscreen?

Generally once your tiling is completed. Though if you would like advice on what would work best or simply an indicative price over the phone, one of our team can help anytime.

How long from Quote to install?

The timeframe will generally vary between 2-3 weeks. Though at Nova we pride ourselves on our excellent communication & service, So you wont be left in the dark once your order is placed!

Do you quote off the plan?

Yes we certainly do! Don't wait until the last moment to lock in your preferred supplier. Our team of professional sales reps will happily quote from architectural drawings. While this pricing will be subject to a site measure, we will honour our price, provided their have been no major changes! 

How long does it take to get a quote?

Our sales team pride themselves on communication. Typically you can expect to speak with a sales rep within 48 hours of contacting our office for a quote. If the matter is urgent, our sales team will do whatever we can to cater to your needs.

Testimonials - Happy Clients

Angela Puller

The team were wonderful, from the measure up to installation! The options were endless, and the final product was perfect! Will definitely use Nova again!

Ryan McCathie

The guys at Nova Team provide world class products and service. Highly recommend them!

Troy Wink

Kris from Nova Team is an absolute perfectionist, highly recommend.

Carol Harris

Thank you particularly to the admin staff of Nova Raymond Terrace. I accidentally made a significant over payment of some thousands of dollars that they were on to immediately they were alerted. It was fixed and the funds returned to me within hours. Very much appreciated for your actions in resolving my mistake.

An Dus

Asked Nova to quote Salamander Bay on walk in robes, also on kitchen cupboards. They were upfront and said they could not complete kitchen before Xmas but robes good. Redesign and redo bodgy diy walk in robe, and install a new walk in in renovates combined bedroom. Fantastic job, loads of space both hanging and shelf. They even modified the older walk in on the job as we updated the design as it took shape. Very clean, no mess. Will use them again.

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Want a FREE Measure & Quote?

Call us now on 02 4987 1931 or complete the form below.

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